Every CX professional is tickled by a customer experience well done. And so I’m here for #funpostfriday to tell you about a wonderful website I discovered whilst choosing a valentine for my loved one. By the way, I am in no way affiliated with Man Crates, just a very satisfied customer.

Meet mancrates.com,  a place where your typical gift baskets have been put out to pasture. Instead you are met with kits, jerkygrams, and ammo cans, special gifts for the manly man. The website is a hoot! The copy is fun and silly, the packages are unique and creative, and the user experience is ingeniously simple and ensures the user will be compelled to tell others about it. As the gift giver, I got just as much enjoyment out of Man Crates as the recipient, and I was the one spending money! It’s an impressive dynamic that they have created.

The user experience is well thought out, from plentiful shipping options to a clever message generator, all wrapped up in unique branding. The customer service is exceptional: prompt and personal. My package was delivered as promised, and everything was correct.

I don’t want to butcher all the fun surprises lurking on the site, so check it out for yourself! A man crate could be a great gift for a loyal customer to show your appreciation. Who doesn’t want a box of cured meats or grilling treats?

Overall, I had a genuinely wonderful experience, plump with smiles, that I felt compelled to share (using as many meat puns as possible). The end.