Fun Post Friday

Every CX professional is tickled by a customer experience well done. And so I’m here for #funpostfriday to tell you about a wonderful website I discovered whilst choosing a valentine for my loved one. By the way, I am in no way affiliated with Man Crates, just a very satisfied customer.

Meet mancrates.com, a place where your typical gift baskets have been put out to pasture. Instead you are met with kits, jerkygrams, and ammo cans, special gifts for the manly man. The website is a hoot! The copy is fun and silly, the packages are unique and creative, and the user experience is ingeniously simple and ensures the user will be compelled to tell others about it. As the gift giver, I got just as much enjoyment out of Man Crates as the recipient, and I was the one spending money! It’s an impressive dynamic that they have created.

The user experience is well thought out, from plentiful shipping options to a clever message generator, all wrapped up in unique branding. The customer service is exceptional: prompt and personal. My package was delivered as promised, and everything was correct.

I don’t want to butcher all the fun surprises lurking on the site, so check it out for yourself! A man crate could be a great gift for a loyal customer to show your appreciation. Who doesn’t want a box of cured meats or grilling treats?

Overall, I had a genuinely wonderful experience, plump with smiles, that I felt compelled to share (using as many meat puns as possible). The end.

Your work load will instantly decrease. Work that you used to have to do will suddenly be assigned to your peers and you can safely fly under the radar.
To demonstrate to co-workers your company’s inability to hold people accountable. You’re taking one for the team, really. People need to know that one is capable of skirting all responsibility for performance metrics.
To test how unwilling your company is to fire someone. You don’t know truly how far you can go until you test every last boundary by slacking on all possible fronts. How many times can you show up late and leave early? How many deadlines can you miss? It’s likely more than you think.
To hone your ability to make excuses. Part of the boundary testing noted above involves being able to think fast with excuses for your poor performance. This skill can be applied to all facets of life from skipping a dreaded social gathering to getting out of a speeding ticket. Why not use work as a time to practice?
To endlessly frustrate that overachiever that you can’t stand. There’s nothing an overachiever hates more than a blatant underachiever. This person will despise you and it will be oh so satisfying.
So you can take vacation without anyone noticing you’re gone. Want to take time off to binge watch Netflix shows in your underwear? Problem solved! Because you’ve already offloaded all responsibility, taking a long vacation is as easy as ever.
People stop trusting you. And therefore, stop asking you for your opinions on crucial matters. You’ll no longer need to sit in on strategy sessions, vendor proposals, and every other dreaded 2 hour meeting.
You realize the power you have to take others down with you. If we are the average of the 5 people that we spend the most time with, you can single-handedly bring down the entire team. Just how much is up to you.
Your social media presence will be more robust than ever. With extra free time, you will take to social media for entertainment. Step up your Insta game by documenting all of your culinary creations, Snap your trips to the breakroom, and Tweet about that annoying co-worker that won’t stop asking you for your TPS report.
When you finally do get fired, you’ll already know how to do nothing. The transition into unemployment won’t carry the emotional burden that you’d expect because you’ve already come to terms with being worthless. At this point, you’re totally OK with bringing nothing to the table.

CX Simplicity

Category: Fun Post Friday

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